Driving Sales and Profit in your store

Take Your Business to the Next Level

How One Stop elevates your business to increase your sales and profitability.

The daily challenge of any store is to stay profitable. External factors such as energy costs, product prices and consumer confidence can have a major impact on the trajectory of a business. Navigating an ever-changing market alone can be difficult, however One Stop’s franchisees have a wealth of benefits which allows them to thrive and achieve award-winning results, standing far above the competition in profit and execution.

Our pledge is to increase profits and exceed retailer expectations. We do this by providing: a high quality, high value range, market-leading promotions, a reliable infrastructure, an award-winning online delivery platform, effective in-house marketing, trusted partnership and support, and innovative technology.

The customer is at the heart of our operation, with our mission of ‘serving the customers, communities and planet a little better everyday‘ resonating through everything we do. As a result of our dedication to the customer, both our company estate and franchisees’ businesses continue to grow each year, as we enjoy success together.

Let’s look a little closer into the contributing factors to increased sales and profit that One Stop stores experience.

“I have increased my sales 40%, this is really good for me and really good for growing my business.”

Kunal Vorha, One Stop Franchisee.

A High Quality & High Value Range

Stocking shelves with products that customers will keep coming back for.

One Stop pride ourselves on the range we provide to our customers. As a subsidiary of Tesco PLC, we have access to consumer insights that allow us to continually remove low performing lines and replace them with products that provide everyday value for our customers. Our fresh range of ‘Selected by Tesco’ also clearly shows the Tesco logo, giving customers the brand’s quality assurance.

Our Eat Street range provides a variety of food to go options alongside quality meal deal snacks and confectionary, and positions stores as destinations within the community when paired with essential services offered such as Evri Delivery, Lottery, and Paypoint. To learn more about the extensive benefits of providing One Stop’s product range, click here.

Market Leading Promotions

Permanent, bi-weekly, and seasonal promotions to keep customers excited about your store.

If a store does not refresh its offering and offer promotions, customers can become fatigued and search elsewhere. It is important to strike a balance between reliable deals on frequently purchased products and lucrative time-sensitive offers that drive impulse purchases. One Stop has perfected this balance. That’s what makes us market leading.

Permanent promotions on fresh meal deals, frozen meal deals, confectionary and off-license keep footfall at a steady high, whilst bi-weekly rolling promotions retain customers by encouraging them to return to our stores seeking the latest high-value bargain. Alongside this, seasonal promotions drive sales and profits during peak periods, such as Easter, Halloween or Christmas. Each promotion maintains a great margin per sale, contributing to an increase in profit. To learn more about our market leading promotions, click here.

Award-winning Online Delivery Options

A tried and tested method to increases sales and profits by delivery quality products to our customers.

Our online delivery offering revolutionised the convenience space. As the first to partner with major delivery platforms such as Deliveroo, Just Eat and Uber Eats, we learnt as we went, until being ready to offer our franchisees a perfected method for increased sales and profit. With each passing day online delivery becomes less of a bonus and more of a necessity for convenience stores. Online delivery allows independent retailers to open up an entirely new avenue for sales and profit. For an independent retailer, if you do not offer online delivery, your competitor will.

The steps we have taken to ensuring our online delivery offering is a resounding success has earned us praise from the entire retail industry. In 2023, we were awarded Best Use of Technology at the Retail Industry Awards for our approach to online delivery.

To learn more about our online delivery offering, click here.

Our Reliable Infrastructure

A business fueled by the insights and learnings of Tesco Group delivering to your door.

As a subsidiary of Tesco Group PLC, One Stop Stores Ltd gains a vast amount of insight. By applying data and learnings we receive, we run a successful and effective business with an infrastructure that is tried and tested.

We have three distribution centers across England which enable us to deliver to England, Scotland, Wales, and Crown Dependencies such as the Isle of Wight and Isle of Man. Our distribution centers are conveiniently located in Brownhills, Nursling and Wakefield for optimal delivery efficiency and reach.

To succeed, a store must be full of high quality, great value products. Full shelves creates more sales, and more profit. We ensure that every franchisee’s store is full and prepared to provide the best service possible to its customers.

Effective in-house Marketing

Ensuring customers are aware of our incredible offering at all times.

One Stop are consistently following strategic plans and implementing new marketing campaigns to both reach new customers, and retain current customers. We know that our deals are market-leading, and it is important that our customers know that too.

Each franchisee benefits from our in-house marketing, as we partner with national newspapers, retail press publications, online-delivery platforms, and ensure all channels such as our website, social media, online advertising, television advertising and in-store advertising to push our latest and greatest promotions to as many potential customers as possible.

As well as providing a broad service in acquiring customers, we also tend to our franchisees specific needs. If a franchisee is launching a new exclusive deal, or is adding a specific local range to their store, we support them by working with the franchisee and creating marketing collateral, such as leaflets, to advertise the franchisee in their local area.

Trusted Partnership and Support

Our retail experts guide you into making the correct decisions for your business’ success.

One Stop provide its franchisees with the ultimate toolkit to success as a convenience store owner. We use a wealth of knowledge collected from the operations of our company estate, data available to us as part of Tesco, and learnings from our close relationships with independent retailers to inform the way we guide your success journey.

Transitioning your business from familiarity to something new can be daunting. Our pledge is to support and educate our franchisees from the very beginning of their journey. Launch Support Managers assist in preparing your store and your team. Business Development Managers visit frequently to consult on decisions whilst considering the unique positioning of your business to drive profit. The Franchise Action Line and IT Helpdesk are on hand to answer your calls and remedy issues. Online Training Guides are always available to teach you and your team the best practices of retail. To learn more about how One Stop can be your reliable business partner click here.

Innovative Technology

We keep you ahead of technological change.

One Stop are award-winning for our technological advancements in the market, and how we apply that technology to our stores operation. Each store is fit with our multi-million pound EPoS system, which enables auto-replenishment systems, remote access to stores and artificial intelligence fueled purchasing systems, which guarantees that weather-effected products are stocked in preparation for cooler or hotter periods. All of our technology combined gives independent retailers the perfect toolkit to scale their operation. Our technological offering has a depth of benefits available. To learn more about those benefits click here.

Is your store lacking that extra push it needs to be a highly successful convenience store? Do you want to benefit from One Stop’s long list of exclusive benefits? Get in touch. Have a no-obligation conversation with our retail experts, and we can discuss how we may be able to work together in the future.

Online delivery is important to your business.

How can you benefit from adding the service to your store?

If you are not offering online delivery, your competitor will be. Retail is ever-evolving, and in a post-pandemic world has taken a large portion of the markets interest in a very short time. Customers inside and outside of your catchment are expecting a reliable daily delivery option.

With the rise of delivery partners such as UberEats, Deliveroo and Just Eat, customers expect their orders within 60 minutes of ordering. This has created the term ‘quick commerce’ (or Q-commerce).

As the first convenience retailer to offer online delivery, and the first to innovate their processes in an award-winning way, One Stop is approaching quick commerce the right way. Click on the button below to read our online delivery fact sheet.

One Stop’s offer is market-leading – here is how we did it

We are award winning with our innovation and development to online delivery.

The One Stop online team have dedicated themselves to exploring all avenues of online delivery development. As the first convenience retailer to bring online delivery to the market partnering with Deliveroo, Uber Eats and Just Eat, we had to maintain momentum.

In 2023 we approached integration platform Deliverect and discussed the possibility for their platform to be used in the online grocery delivery space. They agreed, and the resulting success was recognised throughout the industry. Our partnership with Deliverect continues to greatly benefit our entire estate, and we are proud to share our systems with our franchisees.

At the Retail Industry Awards 2023 we were winners of the ‘Best Use of Technology – Multiple’ award due to our brilliance in technology and the benefits our developments Deliverect afforded to our franchisees.

One Stop winning ‘Best Use of Technology – Multiple’ at the Retail Industry Awards.

Our online delivery statistics and reviews

How One Stop’s online delivery option has thrived since launch.

The success that we are experiencing in our company stores, and sharing with our franchisees, continues to accelerate. We are excited to share these opportunities with our current retailers, and independent retailers who are the right fit for our model.

  • An average order value of £19.50.
  • A single-stream profit and financial reporting system.
  • 3000+ new SKUs ensuring customers have a broad choice.
  • 57% customer retention of customers ordering twice in one month.
  • More than 75% of online customers have never shopped in One Stop before, increasing new customer rate.
  • Dynamic short-term campaigns to tailor promotional items to specific times or holidays.
  • 25% quicker pick and process time for all orders.
  • 4.5/5 customer satisfaction for online delivery.
  • 65,000+ orders completed weekly.
  • Over 50% of the United Kingdom can access our online delivery.

View Brad Snape, Online Development Manager, below, in a short video where he shares his insight into our online offering.

Partner with the best retail convenience franchisor

Do you want to benefit from our online offering?

If your business does not currently offer online delivery, or is in a partnership which does not offer satisfactory benefits, you should contact us. One Stop offers the right retailers the ability to join our franchise, and those who are not the right fit, free advice on the direction to take their business.

If you would like to learn more about our online delivery, watch Tim Josephs, Head of Online, speak on The Fed Talks here.

It all starts with a conversation. For a no-obligation chat with a member of our team we encourage you to contact us today and find out if you are the right fit for One Stop Franchise.

Innovative Technology:

A multi-million pound support system

Allowing technology to reduce the burden of running a successful store.

One Stop’s technology is tried-and-tested throughout our company estate. It’s award-winning. Our multi-million pound EPOS system sits at the heart of our day-to-day operations, and creates an easier life for our independent retailers. It supports smart stock management, remote access, self-service tills, online delivery, and helps our franchisees daily.

To learn more about how our system enables independent retailers to achieve their full potential, continue reading below.

“We have little waste now as the EPOS system tells us what to order daily. Customer confidence is high as they know they will get fresher products, leading to a bigger basket spend as they also buy other products.”

-Sunder Sandher, One Stop Franchisee.

Stock Management

Making sure you stay on track of your stock at all times.

Managing your store’s stock correctly is very important. Whether you are cutting down on waste, or purchasing new products that are in high demand with your target demographic, making the correct decisions is important. One Stop’s stock management system allows for smart ordering on best selling products, helping to suggest products depending on your demographic, previous sales, and even the weather!

Self Service Tills

Easing the flow of customers during those busy periods.

With customers looking for different ways to pay when they shop in-store, our self-service checkouts are very successful and have improved the overall customer experience. We’ve since seen reduced queuing times and an improved customer satisfaction rate in-store, all whilst taking the stress off independent retailers and their teams.

We regularly review the design layouts of our stores ensuring they’re continuing to deliver a positive shopping experience for retailers and their customers.

Remote Access

Operate your business whilst on the go or at home.

Operating a successful convenience business requires dedication – however, at One Stop, we have a simple yet effective way to improve our franchisees quality of life and allow them to manage several stores at once on the move, or from the comfort of their own home. Remote access allows stores to be managed externally, so you can make the high-level decisions whilst entrusting your managers to run the day-to-day of the store.

Online Delivery

Award-winning online delivery for incremental sales growth.

Our innovative & award-winning online delivery offering combined all three major delivery providers into one easy-to-use interface, a first for the industry.

Our online delivery offering can be read about in more detail by clicking here.

Interested in technology that reduces the burden of shop keeping? It all starts with a conversation. For a no-obligation chat with a member of our team we encourage you to contact us today and find out if you are the right fit for One Stop Franchise.

To hear what our franchisees have to say about our technology, view the video below.